1. What is an auction car?

An auction car website allows users to bid on and purchase vehicles through an online bidding system. Cars are often sold at competitive prices and may include used, salvaged, or repossessed vehicles.

2. How do I register?

Click the "Sign Up" button at the top of the page and fill out the registration form. You’ll need a valid email address, phone number, and in some cases, a government-issued ID.

3. Is there a registration fee?

Registration is usually free, but auctions require a refundable deposit to participate in bidding.

4. Can anyone bid on a vehicle?

Most auctions are open to the public over 18 years of age.

5. What types of vehicles are listed?

Any one can list wide variety of cars including sedans, hatchback, SUVs and occasionally specialty or exotic cars.

6. How do I place a bid?

Once registered, you can bid directly on a vehicle’s listing page. Each auction has a countdown timer and bidding rules clearly displayed.

7. What happens if I win a bid?

You’ll receive a confirmation email with payment instructions. You must complete the payment within the specified time frame (usually 2–5 business days).

8. What payment methods do you accept?

We accept mostly all credit/debit cards.

9. Can I inspect the car before bidding?

Some vehicles are available for inspection. Details will be provided in the listing. You can also request a seller for inspection directly if allowed.

10. Are there any additional fees?

Yes, auction fees, 2.99% payment processing fee if payment made via our secure GCS PAY.

11. Can I return a vehicle after purchase?

No, All sales are final. We recommend thorough research or inspections before bidding. Vehicles are sold as is condition or as per description.

12. How do I arrange shipping or pickup?

You are responsible for vehicle transportation. We can recommend trusted shipping partners or you can use your own.

13. Is there customer support available?

Yes, our support team is available via live chat, email business hours to assist you with any questions or concerns.

14. What about shady buyers ?

Mostly all bidders are genuine buyer as they pay refundable deposit before start bidding.

15. Why do you take the $200 deposit ?

Deposit is required to protect buyer and seller, Just to avoid any time waster or dodgy buyers etc. It helps to bring genuine seller and serious buyer who really want to sell and buy.

16. Is my Deposit refundable ?

Deposit is refundable. Both seller and bidder has to pay $200 which will be refunded after end of auction in 3 to 5 business days or will be adjusted in final payment.

17. How long auction goes for ?

Usually auction stay live for 7-10 days and seller has to sell their vehicle at end of auction.

18 In what cases deposit can be lost ?

In case seller refuse to sell their vehicle after reserve price met and in case buyer refuse to buy after reserve price met and do not make full payment within 24hr. In these cases Seller or Buyer may loose their deposit.

19. Will seller or buyer get any compensation if any one do not honour the auction ?

Yes, in case buyer do not honour auction then he will lose his deposit and in same way seller may lose his deposit and other party may get some compensation so that they can start their auction again or sell their vehicle.

20. What is Carface secure pay ?

It is very secured payment method which makes transaction cashless and riskfree. No room for any scam or dogy transactions.

21. How Carface secure pay works?

After winning the auction you will get option to pay via Carface secure pay (using legal stripe payments method) Create Carface secure pay account and pay with debit/credit card then you will get one payment code via email & text message which you need to provide to seller at the time of collecting vehicle.

22. How and when seller will get money after auction ?

Seller needs to claim his money for sold vehicle in auction by entering the payment code collected from buyer in the link sent via email by us. Payment will made in to designated bank account by seller in 3 to 5 business days.

23. Can I sell my car on your platform?

Yes! You can list your car for sale by creating an account and uploading your vehicle information, photos, and asking price. If you do not want to go for quick auction option.