USER AGREEMENT

This User Agreement ("Agreement") is made and entered into by and between www.carface.com.au ("we," "our," or "us") and the user ("you," "your," or "User").

By accessing, browsing, or using the www.carface.com.au website, mobile application, or any services provided (collectively, the "Services"), you agree to comply with and be bound by this Agreement.

Please read this Agreement carefully before using the Services. If you do not agree to this Agreement, you may not access or use the Services.

1. Acceptance of Terms

By accessing or using the Services, you acknowledge and agree to be bound by this Agreement, including any updates, modifications, and changes made to the Agreement.

If you do not agree with the terms of this Agreement, you should not use the Services.

2. Eligibility

You must be at least 18 years old to use the Services.

By using the Services, you represent and warrant that you meet the eligibility criteria.

3. Registration and Account

To access certain features of the Services, you may be required to register and create an account.

You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

You are solely responsible for the confidentiality of your account credentials, and you agree to notify us immediately if you believe your account has been compromised.

You are responsible for all activities that occur under your account.

4. Use of Services

  • Buyers:

    As a buyer, you may search for listings, inquire about vehicles, and communicate with sellers.

  • Sellers:

    As a seller, you may list your vehicle for sale, provide descriptions, and communicate with potential buyers.

  • All users agree to use the platform for lawful purposes only and not engage in any fraudulent, misleading, or illegal activities.

5. Vehicle Listings

Sellers must ensure that all vehicle listings are accurate and provide truthful and complete details about the vehicle’s condition, price, and other relevant details.

We do not verify the accuracy of listings and are not responsible for disputes between buyers and sellers.

We reserve the right to remove any listings that violate our policies, including but not limited to prohibited or illegal items, or applicable laws.

6. Payment Terms

All transactions for vehicle sales are directly between buyers and sellers.

We may provide payment facilities; if so, we will ensure secure payment processing.

It is the responsibility of both parties to ensure that payment methods are secure, and we advise caution to avoid fraudulent transactions.

We are not responsible for payments unless we offer the payment facility.

7. Fees

We may charge fees for listing, promoting listings, or accessing premium services.

These fees will be disclosed to you at the time of transaction or service.

You agree to pay all applicable fees associated with your use of the Services.

8. User Conduct

You agree not to:

  • Violate any laws, rules, or regulations in connection with your use of the Services.
  • Post or transmit any content that is unlawful, offensive, defamatory, or infringes on others' intellectual property rights.
  • Impersonate any person or entity or falsely represent your affiliation with any entity.
  • Engage in spamming, phishing, or distribute harmful software.

9. Intellectual Property

All content on our platform is owned by us or our licensors and is protected by intellectual property laws.

You must not copy or reproduce any content without permission.

10. Privacy

Your use of the Services is governed by our Privacy Policy, which is incorporated into this Agreement.

By using the Services, you consent to the collection, use, and disclosure of your personal information as outlined in the Privacy Policy.

We will comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in handling your personal information.

11. Australian Consumer Law (ACL) Compliance

Our Services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

In the event of a major failure with our Services, you are entitled to a refund.

You are also entitled to have problems with our Services fixed if they do not meet a consumer guarantee.

12. Limitation of Liability

To the maximum extent permitted by law, www.carface.com.au and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

13. Indemnification

You agree to indemnify, defend, and hold harmless www.carface.com.au, its affiliates, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, your violation of this Agreement, or your infringement of any third-party rights.

14. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, if you violate this Agreement.

15. Amendments

We may update or modify this Agreement from time to time.

Any changes will be posted on the platform with an updated "Effective Date," and your continued use of the Services after such changes constitutes your acceptance of the updated terms.

We will provide reasonable notice of any material changes.

16. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Australian jurisdiction in which the platform operates.

17. Dispute Resolution

In the event of any dispute or claim arising out of or relating to this Agreement, you agree to resolve the matter through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA), rather than through court proceedings.

18. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

This Agreement, along with our Privacy Policy, constitutes the entire agreement between you and [Car Sale Platform Name] regarding your use of the Services.

20. Contact Information

For any questions or concerns, please contact us at:

By using the www.carface.com.au Services, you acknowledge that you have read, understood, and agree to be bound by this User Agreement.

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